All orders are dispatched Tuesday - Friday, within 48 hours of your order being placed.
£2.99 = Royal Mail Second Class - Aim for 2-3 working days from dispatch.
£3.99 = Royal Mail First Class - Aim for 1-2 working days from dispatch.
All orders sent Royal Mail Standard, so unfortunately at this moment no instructions to the courier.
Please ensure your postage details are correct - we won't be able to refund or replace your order if you input incorrect details until we have received the package back to us (this can take weeks, if not months!)
We will absolutely never use plastic packaging in sending your items to you.
We will use cardboard boxes, paper tape, recycled card insert, reused tissue or recycled paper, or reused dissolvable starch nuggets.
We make every effort to ensure products are received in perfect nick.
We do offer a full refund if product is returned within 14 days of purchase.
If you are dissatisfied with an order, please contact firstname.lastname@example.org for full return & refund information depending on circumstance.
Please include reasons why & photos if the product is faulty or damaged in any way. The more info you can provide, the better.